> ## Documentation Index
> Fetch the complete documentation index at: https://moengage-user-guide.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# How Can I See My Support Tickets?

When you create a ticket, you receive an auto-generated email to your email address with the ticket number. You can use this email thread to communicate further about the issue or reopen the case.

<img src="https://mintcdn.com/moengage-user-guide/fJIRN4T7hI_8ICmw/images/moengage_adb020.png?fit=max&auto=format&n=fJIRN4T7hI_8ICmw&q=85&s=c1e066582b61ce479439a19dabeac295" width="1600" height="364" data-path="images/moengage_adb020.png" />

You can open the email to see the details of the ticket.

<img src="https://mintcdn.com/moengage-user-guide/2vTJoW14UpUz6yEh/images/moengage_eacd74.png?fit=max&auto=format&n=2vTJoW14UpUz6yEh&q=85&s=081b0be19515492dd0e0e690d7e4e11e" width="1600" height="973" data-path="images/moengage_eacd74.png" />

You can also track your open or closed tickets by clicking your name on the web form (top right) and clicking **My activities**.

<img src="https://mintcdn.com/moengage-user-guide/5GL696t-Fqf2hfA3/images/moengage_a8131f.png?fit=max&auto=format&n=5GL696t-Fqf2hfA3&q=85&s=f6392b671e8771cf4c189ebef260ebf4" width="1600" height="296" data-path="images/moengage_a8131f.png" />

The My activities page is displayed. You can see all your tickets on the **Requests** tab.

<img src="https://mintcdn.com/moengage-user-guide/OEZzGRSFwifpX5UP/images/moengage_2cc3d4.png?fit=max&auto=format&n=OEZzGRSFwifpX5UP&q=85&s=4316ffb1052141ecd74d491dfb797f9f" width="1600" height="1000" data-path="images/moengage_2cc3d4.png" />