> ## Documentation Index
> Fetch the complete documentation index at: https://moengage-user-guide.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# March 2026 — release notes (draft)

> Customer-facing highlights sourced from the March 2026 internal product update feed.

## New Features

<Update label="2026-03-27" description="No-code gamification templates in On-Site Messaging" tags={["Feature"]}>
  **No-code gamification** for **On-Site Messaging** lets marketers build **Spin the Wheel** and **Scratch Card** experiences in the **visual editor**, including prizes, probabilities, styling, and coupon delivery—without custom HTML. Starter templates are available from the template gallery under the gamification use case. **Web SDK 2.65.00** or higher is required; the capability is **feature-flagged**, and users below the minimum SDK will not see experiences once the flag is on. Rollout is phased (for example, early enablement for workspaces on supported SDKs in specific data centers); enablement is requested through support with SDK verification.
</Update>

<Update label="2026-03-23" description="In-App and On-Site Messaging for Portfolio" tags={["Feature"]}>
  **Portfolio** now supports **In-App Messaging** and **On-Site Messaging (OSM)** so orchestration can span apps and the web from a **unified portfolio profile**. Marketers can run in-session and on-site experiences informed by cross-app behavior—for example, coordinated upsell, onboarding nudges across apps, and consistent creative across push, in-app, and web. The announcement states the channels are **live for Portfolio-enabled accounts**, with linked setup guides for Portfolio-powered In-App and OSM.
</Update>

<Update label="2026-03-23" description="Self-serve email suppression and compliance tooling" tags={["Feature"]}>
  Email operations gain **self-serve suppression management** (subscribe, unsubscribe, bounce, and complaint handling in the UI), **immutable audit logs** for who changed reachability and when, **profile events** for resubscribe and bounce or complaint resets, and a **unified sender data model** across sender creation paths. The update is framed for **email customers** with a **phased rollout** to general availability and optional early enablement via support ticket.
</Update>

<Update label="2026-03-17" description="Dashboard Dark Mode" tags={["Feature"]}>
  **Dark Mode** is available across the MoEngage dashboard via the **top-bar toggle**, subject to **new navigation** being enabled. The release notes describe a **phased rollout** (for example, an initial set of workspaces on selected data centers), available to **all pricing plans** that receive the new navigation experience.
</Update>

<Update label="2026-03-12" description="Re-evaluate campaign eligibility (In-App and OSM)" tags={["Feature"]}>
  **Re-evaluate Campaign Eligibility** performs a **live eligibility check** before an In-App or OSM message is shown so **segment and attribute changes within a session** can change which campaign runs—for example, after a plan upgrade. Support is described for **user-attribute** and **RTSE**-backed definitions, **Android SDK 9.7.0+** and **iOS SDK 7.04.0+**, up to **five** campaigns, with OSM following the global SDK where applicable. The capability ships **behind a flag** for controlled early customers pending broader enablement.
</Update>

<Update label="2026-03-12" description="March 2026 What's New highlights" tags={["Feature"]}>
  The **March 2026 What’s New** program calls out **Merlin AI** for in-app templates, **Flow Assist** for journey building, **background app updates via push**, **splitting transactional volume across vendors**, and **mapping existing API payloads into Inform**. The **What’s New website** is described as redesigned with clearer structure, capability tags, and filters. Distribution includes the web hub, social carousels, customer newsletter, and a planned video walkthrough.
</Update>

## Improvements

<Update label="2026-03-23" description="Flows conditional stages UX" tags={["Improvement"]}>
  **Conditional stages** in Flows are redesigned for a **clearer two-step flow** (what to evaluate, then when), a **visual time slider** instead of opaque time controls, optional **classic view**, **one-click branch duplication** on **Conditional Split**, and **drag-and-drop branch ordering**. Rollout follows the standard **data center sequence** for SMB and MM segments first, with enterprise and large-hub waves after an initial feedback window.
</Update>

<Update label="2026-03-17" description="Classic navigation deprecation" tags={["Improvement"]}>
  **Classic navigation and theme** are **deprecated effective March 31, 2026**, after a long parallel run with the new experience. From **April 1, 2026**, all customers move to **new navigation** without reverting to classic. In-product cues and email reminders support migration; customer-facing teams are encouraged to prompt early adoption before the cutoff.
</Update>

<Update label="2026-03-17" description="Flows stats timezone and real-time custom segments" tags={["Improvement"]}>
  For workspaces on the **revamped Flows** system, **Flow statistics** can align to the **app timezone** configured when a Flow version went live (with continuity rules for already-active Flows noted in the source). **Custom segments** whose filters are **RTSE-capable** can execute in **real time** instead of on a multi-hour refresh when used as Flow audiences; eligible existing Flows pick up the behavior after **edit and re-publish**. Both capabilities reference **phased enablement** and rollout schedules communicated separately.
</Update>

<Update label="2026-03-16" description="Funnel Analysis chart and table controls" tags={["Improvement"]}>
  **Funnel Analysis** adds a **logarithmic chart scale** so small steps remain visible next to large ones, and a **conversion percentage toggle** for table exports and on-screen tables. Preferences **persist** on **custom dashboards** and **saved queries**.
</Update>

<Update label="2026-03-16" description="WhatsApp Info and Analytics refresh" tags={["Improvement"]}>
  The **WhatsApp Info and Analytics** experience adds **total versus unique** metrics, a **number versus percentage** view toggle, and a **dedicated Click Analysis tab** to separate link performance from the primary dashboard. Delivery follows a **controlled rollout plan** published to internal teams.
</Update>

<Update label="2026-03-03" description="Web SDK Content Security Policy nonce support" tags={["Improvement"]}>
  The **Web SDK** supports a **CSP nonce** at initialization so dynamically injected scripts and refactored inline handlers align with strict **`script-src`** policies, reducing breakage for **OSM**, **Web Personalisation**, and **Cards** on hardened sites. **WebP** can append the nonce on the script URL. Coverage is called out for **NPM**, **GTM**, and **Flutter Web**; the scope explicitly addresses **inline script CSP** limitations, not every CSP directive family.
</Update>

<Update label="2026-03-27" description="No-code gamification templates in On-Site Messaging" tags={["Feature"]}>
  <Badge icon="hand-back-point-right" color="orange" shape="rounded">Early Access</Badge>

  **No-code gamification** for **On-Site Messaging** lets marketers build **Spin the Wheel** and **Scratch Card** experiences in the **visual editor**, including prizes, probabilities, styling, and coupon delivery—without custom HTML. Starter templates are available from the template gallery under the gamification use case. **Web SDK 2.65.00** or higher is required; the capability is **feature-flagged**, and users below the minimum SDK will not see experiences once the flag is on. Rollout is phased (for example, early enablement for workspaces on supported SDKs in specific data centers); enablement is requested through support with SDK verification.
</Update>

<Update label="2026-03-27" description="No-code gamification templates in On-Site Messaging" tags={["Feature"]}>
  <Badge icon="key" color="yellow" shape="rounded">Paid Addon</Badge>

  **No-code gamification** for **On-Site Messaging** lets marketers build **Spin the Wheel** and **Scratch Card** experiences in the **visual editor**, including prizes, probabilities, styling, and coupon delivery—without custom HTML. Starter templates are available from the template gallery under the gamification use case. **Web SDK 2.65.00** or higher is required; the capability is **feature-flagged**, and users below the minimum SDK will not see experiences once the flag is on. Rollout is phased (for example, early enablement for workspaces on supported SDKs in specific data centers); enablement is requested through support with SDK verification.
</Update>