Finish Your Account Setup as an Invited User

You must complete a one-time account setup before logging in to your MoEngage account (workspace) as an invited user. This article provides information on the initial setup for your MoEngage account.

Prerequisites

Someone, such as an Admin or a Manager, must invite you to your company’s MoEngage account. When invited, you will receive a welcome email from Moengage Alerts ([e-mail]) with the following subject:

<Name_of_the_inviter> has invited you to join MoEngage for <Name_of_the_account>

If you have not received this email, contact your company’s MoEngage Admin or Manager to invite you. Roles with the Create & Manage permission under the Team Members component can invite you to the account. For more information, refer to Invite a Member.

Perform the following steps to complete your initial account setup:

1. Open the email you received from Moengage Alerts.
2. Click the click here link. You are taken to the Finish account setup page.
3. You can finish your account setup using the following methods:
   • Using a password
   • Using Google Sign in

Using a Password

Perform the following steps to finish your account setup by setting up a password:

1. On the Finish account setup page, your email ID is automatically populated in the Email box.
2. In the Password box, enter a new password. Ensure the password meets the following criteria:
   • Contains 8 to 20 characters.
   • Contains one capital letter.
   • Contains one number.
   • Contains one special character among !@#$%^&*()_?/,<>;:{}|~ and no space.
3. Click the Terms of use link and read the terms.
4. Click the Privacy policy link and read the policy.
5. Select the I agree to the Terms of use and Privacy policy check box.
6. Click Set Password and Login. Your account setup is complete, and you will be directed to the Login to your accounts page.
   Bookmark the MoEngage login page to make future login attempts quicker and easier. If you forgot your account’s login URL, you can easily find it from the MoEngage single login page. For more information, refer to Navigate to Your Account’s Login Page.

7. You can log in to your account now. For more information, refer to Log in to MoEngage.

Using the Google Sign in Option

Perform the following steps to finish your account setup using your Google Sign in:

1. On the Finish account setup page, click Continue with Google.
2. On the Choose an account page, choose your Google account to authenticate.
3. On the You’re signing back in to moengage.com page, click Continue. Your account setup is complete, and you will be directed to the Login to your accounts page.
   Bookmark the MoEngage login page to make future login attempts quicker and easier. If you forgot your account’s login URL, you can easily find it from the MoEngage single login page. For more information, refer to Navigate to Your Account’s Login Page.

4. You can log in to your account now. For more information, refer to Log in to MoEngage.