Skip to main content

​
Problem

The payload for Card campaigns failed to be fetched.

​
Explanation

For the payload to be fetched:
  • The card campaigns must be active.
  • The campaigns must be sent out.
  • The Show Card toggle must be turned on.

​
Example

  • In the following example, there are two Card campaigns: one is active, and the other is paused. two cards.png
  • The sent and delivered counts for the active campaign are 0 because the campaign is not sent to anyone. active cards.png
  • You can fetch the payload only if the Card campaign is sent and the Show Card toggle is turned on.