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Problem

The following error is displayed during the SMS campaign creation: No default SMS connector is configured. Please set a default SMS connector and proceed. 131313.png

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Instructions

  • You must configure an SMS connector to use SMS campaigns.
    1. On the left navigation menu in the MoEngage dashboard, go to Settings > Channels > SMS > Sender configuration.
    2. Hover over the required connector and click the ellipsis icon.
    3. Click Mark as default.
  • MoEngage supports multiple connectors, but you must select one as the default.
  • You will encounter this error if you haven’t set a default connector. Setting one as the default will resolve the issue.