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Understanding the login process when switching between live and test workspace, especially with two-factor authentication (2FA) and the login hierarchy, is essential for smooth navigation across different environments.

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Instructions

  • Access to both live and test databases.
  • Confirm the login hierarchy: SSO login > Google sign-in > Simple login.
  • Familiarity with enabling 2FA for the respective workspaces.
  • Check if 2FA is enabled for the live database.
  • Check if 2FA is not enabled for the test database.
Perform the following steps:
  1. Switching from Live to Test Workspace:
    • Log in to the live workspace using the appropriate credentials (for example, email, password, and Google Authenticator).
    • Ensure the login process does not prompt for re-login.
    • Switch to the test workspace without logging out.
    • Verify if the dashboard user can switch to the test workspace without re-logging.
  2. Switching from Test to Live Workspace:
    • Log in to the test workspace using the designated login method (for example, email and password).
    • Switch to the live workspace without logging out.
    • Check if the login process prompts for re-login.
    • Verify if the dashboard user is required to provide credentials (for example, email, password, and Google Authenticator) when switching from test to live.
The hierarchy to remember is SSO login > Google sign-in > Simple login.
Scenario
  • The live workspace uses Google Authenticator.
  • The test workspace uses email and password.
Behavior
  • Switching from Live to Test: The user can switch without logging out because a Google sign-in is more important than a simple login.
  • Switching from Test to Live: Due to the hierarchy (Google sign-in > Simple login), the user will be logged out and prompted to re-login.