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Documentation Index

Fetch the complete documentation index at: https://moengage-user-guide.mintlify.app/llms.txt

Use this file to discover all available pages before exploring further.

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Problem

After deleting a user using the Open General Data Protection Regulation (GDPR) API, it is not possible to recreate the same user on the MoEngage dashboard immediately.

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Explanation

When a user is deleted using the Open GDPR API, their cache data remains in the system for 24 hours. The user can be recreated only after this 24-hour period has passed.