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Problem

Unable to modify the row name from Promotional to Content block in the list. Untitled design (33).png

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Explanation

  • The system uses content rows to create customizable email templates.
  • These templates include header, footer, and body modules, which should be saved as content rows.
  • However, the body module is stored as the Promotional option in the list.

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Solution

  • The categories like Footer, Header, and Promotional are configured by Bee rather than MoEngage.
  • If necessary, you can add a new row named Content block to any of the existing categories according to the requirements.